Effective date: 4 October 2026

Meridian Cardiac Center (“Meridian Cardiac Center”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect through our website meridiancardiaccenter.com, how we use and protect it, and the rights you have. We handle personal data in line with the Nigeria Data Protection Act 2023 and the confidentiality duties that apply to medical practitioners in Nigeria.

1. Who We Are

Meridian Cardiac Center is a specialist medical center providing cardiovascular and non-communicable disease care. We are the data controller for personal information collected through this website.

Address: 5th Avenue, A Close, House 8, Festac Town, Lagos, Nigeria
Email: meridiancardiaccenter7@gmail.com
Phone: +234 806 073 1156
WhatsApp: +234 817 133 5554

2. Medical Emergencies

Please do not use our website forms, email or WhatsApp to report a medical emergency. These channels are not monitored for emergencies. If you or someone else needs urgent care, call us directly on +234 806 073 1156 or go to the nearest emergency department immediately.

3. Information We Collect

Information you give us

Contact and appointment details — your name, phone number, email address and any message you send through our contact or appointment forms.
Health information you choose to share — for example, the reason for your visit or symptoms you mention when booking.
Communications — messages you send us by email, phone or WhatsApp after clicking a link on our website.

Information collected automatically

Technical data — such as your IP address, browser type, device type, pages visited and the date and time of your visit.
Cookies and similar technologies — see Section 9 below.

Please share only the information needed to arrange your appointment. Do not send detailed medical records, test results or identification documents through the website; our team will collect what is needed securely when you visit.

4. How We Use Your Information

To respond to your enquiries and messages.
To schedule, confirm, reschedule or remind you about appointments.
To prepare for and provide your care, including coordinating with specialists where necessary.
To operate, maintain, secure and improve our website.
To comply with our legal, regulatory and professional obligations.

We do not sell, rent or trade your personal information, and we do not use your information for marketing without your consent.

5. Legal Basis for Processing

Under the Nigeria Data Protection Act 2023, we process your personal data on one or more of the following grounds:

Consent — when you submit a form or contact us, and for non-essential cookies. You may withdraw consent at any time.
Taking steps at your request — to book and manage your appointment and provide care.
Legal obligation — where the law requires us to keep or disclose information.
Vital interests — where processing is necessary to protect your life or health.
Legitimate interests — such as keeping our website secure, where these are not overridden by your rights.

Health information is sensitive personal data. We process it only with your explicit consent or where otherwise permitted by law for the purposes of medical care, and always under a duty of medical confidentiality.

6. Who We Share Your Information With

Your information is shared only on a need-to-know basis and never sold. We may share it with:

Our medical team — doctors, nurses and staff involved in your care or appointment.
Other specialists — where your care requires input from another specialist (for example a neurologist, urologist or psychologist), we will share relevant information with your consent.
Service providers who help us run this website and communicate with you, such as our website hosting provider, email service (Google Gmail), WhatsApp (Meta), Google Maps and website analytics. These providers may only use your information to provide their services to us.
Authorities — where required by law, regulation, court order, or to protect the rights, property or safety of patients, staff or the public.

7. International Transfers

Some of our service providers (for example, website hosting, email and analytics providers) may store or process data on servers located outside Nigeria. Where this happens, we take reasonable steps to ensure your information receives an adequate level of protection, as required by the Nigeria Data Protection Act 2023.

8. How Long We Keep Your Information

We keep website enquiry and appointment information only for as long as needed to respond to you, manage your appointment and meet our legal obligations, after which it is securely deleted or anonymised. Information that becomes part of your medical record is kept in line with applicable Nigerian laws and professional guidelines on medical records.

9. Cookies

Our website uses cookies — small text files stored on your device. We use:

Essential cookies — needed for the website to work properly and securely.
Analytics cookies — to understand how visitors use our website (for example, through Google Analytics) so we can improve it. These are used only with your consent.
Third-party cookies — embedded services such as Google Maps may set their own cookies.

When you first visit, our cookie banner lets you accept or decline non-essential cookies. You can change your choice at any time and can also block or delete cookies through your browser settings.

10. How We Protect Your Information

We use appropriate technical and organisational measures to protect your personal information, including encrypted (HTTPS) connections, restricted access for authorised staff only, and secure systems. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

11. Your Rights

Under the Nigeria Data Protection Act 2023, you have the right to:

Be informed about how your personal data is used.
Access the personal data we hold about you.
Ask us to correct inaccurate or incomplete data.
Ask us to delete your data, where there is no legal reason for us to keep it.
Restrict or object to certain processing.
Request a copy of your data in a portable format.
Withdraw your consent at any time, without affecting processing already carried out.
Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

To exercise any of these rights, contact us using the details in Section 15. We may need to verify your identity before responding, and we will respond within the timeframe required by law.

12. Children

Our website is not directed at children. If you are under 18, please ask a parent or guardian to contact us or book an appointment on your behalf. If we learn that we have collected information from a child without appropriate consent, we will delete it.

13. Links to Other Websites

Our website may link to third-party websites and services, such as WhatsApp, Google Maps and Google Reviews. We are not responsible for the privacy practices of those services, and we encourage you to read their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Meridian Cardiac Center
5th Avenue, A Close, House 8, Festac Town, Lagos, Nigeria
Email: meridiancardiaccenter7@gmail.com
Phone: +234 806 073 1156
WhatsApp: +234 817 133 5554